, Clinical

Bespoke, Luxury Care Home are looking for an enthusiastic, driven and experienced Regional Support Manager to cover the Gloucestershire, Wiltshire and Oxfordshire area. 

The Company: 

Independent, luxury Care Homes, that specialises in residential and nursing care.

The Role:

Working alongside the Regional Director to support the care homes. You will provide, operational, clinical, quality support, guidance, and leadership to ensure the delivery of high standards of care to Residents in the care homes, in accordance with current evidence-based professional practice and within company policies, Care Quality Commission standards and regulations, and current legislation.

Role Responsibilities

• Provide focus and support in Homes as directed, ensuring appropriate compliance to standards.
• Support the Home Managers with completing specific projects as directed which may include, quality performance, recruitment, clinical standards, audits, action plan development, reviews and compliance.
• Support as directed by the Regional Director with the induction of Home Managers and Deputy Managers.
• Provide ongoing mentorship and support to Home Managers and their teams.
• Support Home Managers at CQC inspections as directed.
• Support and assist in regularly reviewing individual homes action plans and assist with the completion of agreed actions to drive continuous quality and commercial performance.
• Support Home Managers as directed by Regional Directors, with complaint management, and investigations, in line with company policy and ensure lessons learned are shared.
• Support with the completion of audits, and provider visits as directed.
• Support the Regional Director as directed with the completion of investigations, root cause analysis, and trends analysis.
• Produce written reports and communications that are professional, and to a high standard, for both internally and to external agencies and stakeholders.
• Develop effective communications with regulators and other external stakeholders.
• Build effective and constructive relationships across the Group.
• Promote a positive approach to Health and Safety, risk management and infection prevention by implementing the companies Health and Safety strategy.
• Ensure management of medication complies with Company, Care Quality Commission standards and NMC guidance in the care homes.
• Assist in evaluating staff performance.
• Attend, and participate in training sessions and staff meetings.
• Provide cover in the absence of a Home Manager as required.
• This role requires travel and overnight stays may be required.

Benefits: 

• Competitive salary 
• Package and bonus 
• Flexible working 
• Market leading training 
• Career progression 

This is a fantastic opportunity to join an award winning care business that offer an bespoke service. 

For more information, please call Rhys Jones in the RE Recruitment Cheltenham office. 

INDPERM