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Safehands group

Call: 01242 505415  Or  Email us

Katie Armstrong

Director, Cheltenham

Lucy Dowie

People Development Manager,

Natalie Chard

Senior Branch Manager, Telford

Natalie has a wealth of experience in the care sector having previously worked as a support worker and a deputy manager with children, young people and adults with special educational needs and disabilities, challenging behaviour and dementia.

She joined Safehands in 2015 as a recruitment consultant and has built the Telford branch into what it is today. Now Senior Branch Manager, Natalie and the team have created strong and successful relationships with our clients and candidates. Natalie is exceptionally talented at placing the right candidate in the right role.

In her spare time, she enjoys walking in the countryside with her dog and mountain biking in the Welsh hills.

Natalie’s best piece of career advice is to never think you are not right for the job because with enough passion you will succeed.

Chantal Ferguson-Giles

Branch Manager, Hereford

Chantal has a background in healthcare and joined Safehands as a support worker in 2014. Following this, she became a recruitment consultant and since 2018 has been our Branch Manager in Hereford.

Chantal is known for the high level of customer service she delivers and for always providing an easy, smooth onboarding process for our candidates.

Her best career advice: “If you have a goal in mind, don’t lose sight if you don’t achieve it the first time. If you want to do something in life, be confident in yourself to achieve it”.

Sarah Felton

Branch Manager, Worcester

With 19 years of recruitment experience, Sarah has gained respectable amounts of knowledge and expertise. She has a talent for building and maintaining relationships with both clients and candidates and working with clients in difficult-to-recruit areas has taught her how to explore alternative methods to successfully support them.

In her spare time, she enjoys spending time with her son and socialising with her friends.

Sarah’s best piece of career advice: “Always remain professional, be resilient, and stay positive because everything is possible”.

Jamie Roberts

Senior Branch Manager, Cardiff

Jamie joined us in 2017 from our sister company, RE Recruitment. He has worked on the permanent side of recruitment for Safehands, but his passion lies within temporary recruitment, as he loves the fast-paced environment. He’s passionate about building long-lasting relationships and delivering more for clients and employees.

In his spare time, Jamie has run two half marathons for one of our respected clients who specialises in helping the homeless across South Wales.

Alicia Loughlin

Branch Manager, Cheltenham

Alicia joined the Safehands team in 2015 as a Trainee Recruitment Consultant and has since become our Branch Manager in Cheltenham.

During her time at Safehands, she has developed a real passion for ensuring the candidates we recruit are quality carers, ensuring we provide a high-quality service for the service users and the clients we support.


Oli Yuille

Branch Manager, Bristol

Oli has over 25 years of recruitment experience. In 2021 he opened up the first Safehands Recruitment franchise in Bristol. Having this opportunity has been a great journey for him and he is still enjoying his experience. Since working with Safehands, Oli has learnt from the Senior Management team how to support the opening of a new business which he hopes to replicate in the future.

In his spare time, he enjoys going to the gym and cooking.

Oli’s best piece of career advice is to have an aim and put in the hard work to achieve it.

Babar Khan

Branch Manager, Leeds Bradford

Nazneen Khan

Branch Manager, Leeds Bradford

Nokhaya Dlami

Branch Co-Manager, Surrey

Faye Brain

Branch Manager, Telford

Faye joined Safehands in January 2018 and since day one her upbeat personality has helped build fantastic relationships with our clients and candidates in the Telford branch.

Faye loves the daily challenges of recruitment and takes pride in knowing that she makes a difference in many people’s lives. A highly talented recruitment consultant and manager, she recently won a trip to Ibiza for her dedication and passion within the business.

Outside of work, she is a busy mum and enjoys spending time with her family.  She also has weekly PT lessons, is a keen chef and loves to host!

Her best career advice is to remain on your toes, and always try switching things up. Always make people laugh and be a supportive listening ear. Never promise something you cannot commit to, and honesty is the best policy. Feel the hunger to succeed and push every single day for it, and never take success for granted…. keep pushing to achieve it more than once.


Jessica Davies

Recruitment Consultant, Telford

Before working in recruitment, Jess worked in the care sector for over five years. She is now combining the two and bringing her knowledge and expertise together to make her mark on the
Shropshire area. She is very driven and positive and has high hopes for the healthcare industry. Her priority is providing outstanding care and outstanding candidates for our services.

Amber Harrison

Administrator, Telford

Charlie Alexander

Recruitment Consultant, Hereford

Samantha Dawkins

Recruitment and Compliance Officer, Hereford

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