Registered Manager - Charity - CQC

The Charity:

My client specialises in respite care for babies and children up to the age of 6 who have a life limiting or life-threatening condition while supporting their families.

Over the past 25 years the charity has grown due to its fantastic level of care and personal approach.

The Charity currently supports over 100 children from across Gloucestershire.

The service is set within a beautiful setting with a large well-equipped playroom, sensory room, soft play, and garden.

Working for the Charity means being part of a community that values kindness, professionalism, and the profound impact they have on the families supported. The team shares a common goal: to bring joy, reassurance, and support to families during their most challenging times. Together, They celebrate the victories, big and small, and cherish the bonds built with the children and their families.

The Role:

• As Registered Manager you will work closely with the Nursing Manager as well as be part of the Senior Trust Management Team you will report to the Trust Director.
• Lead the day to day running of exceptional clinical services in accordance with regulatory CQC standards and the James Hopkins Trust’s Vision, Mission and Values.
• Work closely with our local health and care service providers including with NHS Gloucestershire Integrated Care Board who directly commission our services
• Provide an environment of continuous quality improvement
• Attend relevant training and cascade as appropriate
• Have shared responsibility for the role of Infection Control Lead

Key Responsibilities and Accountabilities:

Strategic

• Working under the direction of the Trust Director, alongside the Nursing Manager to:
• Be involved at county level in the development of respite care across all domains.
• Promote the Trust within the local provision of the Integrated Care Body.
• Revise and develop policies, procedures, and guidelines pertinent to the safe provision of all clinical services.
• Deputise for the Trust Director as required.
• Develop own comprehensive knowledge of the Care Quality Commission legislation as required in the context of charities registration.
• Work in partnership with the Nursing Manager on the development of the hospice clinical services fostering a collaborative and positive work environment.
• Monitor the Key Performance Indicators monthly and actions any points as necessary.
• Work with the Trust Director, as a member of the Trust Senior Management Team, to drive the implementation of our strategy and objectives and contribute to the continuous improvement of our scope and reach of our services for users.

Managerial

• Member of Trust Senior Management Team.
• Member of any Working Group that is created to achieve development and progression of the Trust.
• Provide the necessary support, motivation, and professional line management (direct and indirect) to all the Clinical staff to maintain continuous high standards of skilled care and continuous professional development through evidence-based practice.
• Ensure adequate and appropriate staffing levels on a day-to-day basis.
• Be involved in the recruitment and selection, training, and development of staff.
• To take part in the hospice rota provision on a regular basis depending on holding the necessary qualifications.
• Participate, where required, in local and national initiatives and developments in the hospice care field.
• Nurture a positive and supportive culture and environment where people feel motivated and supported to achieve the strategic aims.

Education and Training    

• Provide guidance and assistance to actively support the use of hospice care initiatives by raising awareness among clinical staff about the needs of clients, their families and carers.
• Attend internal and external clinical meetings and conferences, where necessary to support the Nursing Manager.
• Accept and seek supervision and support from line manager on a regular basis and participate in the Trust’s appraisal system.
• Keep abreast of current research and best practice.
• Undertake the training needs analysis, ensuring role profiles are up to date, checking compliance and sourcing of external training as identified by services as needed.
• Monitor and manage training compliance.

Research and Audit

• To ensure clinical practice is evidence based and reflects good practice.
• To lead in the setting and monitoring of standards to ensure the delivery of evidence based high quality care, recording and reporting findings including corrective action where required.
• Propose and deliver actions required to improve the quality of the services provided.
• To lead the clinical governance agenda across the Trust, including ensuring that the Care Quality Commission (CQC) standards of care are met and lead on the collation of evidence for CQC assessment documentation.
• Oversee the monthly auditing of Clinical Service and implement actions from this.

Professional

• To maintain confidentiality of families, staff, volunteers, and other hospice business at all times in line with GDPR guidelines.
• Abide by the Trust’s Code of Conduct.
• To attend network/multidisciplinary team meetings as requested, to represent hospice services and disseminate and cascade information.

Management of Resources

• Practice within the constraints of budgetary limitations and available resources and be flexible as needed to ‘get the job done’.
• Take responsibility for the provision, security, maintenance, and care of all clinical equipment.

Requirements:

• Level 4/5 care qualification
• Experience as a Registered Manager
• Educated to degree or equivalent level of experience
• Professional knowledge of CQC requirement
• Good understanding of clinical governance
• Sound knowledge of infection control
• Sound knowledge of audit
• UK Driving licence

This is a fantastic opportunity to join a growing trust that offers an exceptional, personal care.

For more information, please call Rhys Jones in the Cheltenham Safehands office. 

INDPERM